Private persons have the right to cancel the order within 14 days without stating the reasons. Send us an e-mail to customerservice@studioroof.com if you wish to return an item or order.
Once we have confirmed the cancellation of your order, you can send the items to:
Studio ROOF
615 W Johnson Ave Ste 104
Cheshire, CT 06410 US
United States
Postage as well as any order expenses in relation to returning the order must be paid by you.
When you cancel a purchase, we refund the complete order amount, including freight costs. We refund the amount in no case later than 14 days from the cancellation date.
Reimbursement of returned goods will occur no later than 14 days after receipt of the goods by us and provided the goods are not damaged.
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